Contact
Corrections get priority. If a figure on this site is wrong, that is the thing we most want to hear about.
Heat Index is a publication rather than a business with premises, so there is no office and no phone line — listing either would be inventing one. Email and the form below both reach the same place.
The address is info@heatindexco.com.
Corrections come first
Because this site does not test anything, every claim on it rests on a published source — which means an error here is an error we can actually fix, and want to. If a figure disagrees with the manufacturer, the manufacturer is right.
- Tell us which page and which figure.
- Tell us what the correct figure is and where it comes from, if you know.
- We correct in place with a dated note. We do not silently edit a factual claim.
The full process is in the editorial policy.
What we cannot help with
- Warranty or repair questions. We do not sell these products. Contact the manufacturer or the retailer you bought from.
- Medical or dermatological advice. Nothing on this site is medical advice and we are not qualified to give any. Hair loss, scalp conditions and skin reactions are questions for a doctor.
- Product placement requests. We do not take paid placements — see the disclosure. A brand is welcome to point us at a spec sheet; that is not the same thing.
- Guest posts and link requests. No.
Send a message
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